Module 3: Paid Pilots & Pre-sales

Crafting a 2-Page Pilot Letter of Intent (LOI)

A legally simple, founder-friendly contract template to secure committed pilot revenue without endless procurement red tape.

Enterprise legal teams will stall your startup for 6 months if you send a standard 40-page master services agreement (MSA). Instead, use a concise, 2-page Pilot Letter of Intent.

The 4 Essential Sections

┌────────────────────────────────────────────────────────┐
│ 1. Quantifiable Success Outcome (Target Metric)        │
│    e.g. "Automates sync for 100+ Shopify daily orders" │
├────────────────────────────────────────────────────────┤
│ 2. Bounded Evaluation Window                           │
│    Strictly 30 calendar days from credential delivery  │
├────────────────────────────────────────────────────────┤
│ 3. Pilot Commitment Fee                                │
│    $500 - $2,500 non-refundable onboarding deposit     │
├────────────────────────────────────────────────────────┤
│ 4. Automatic Conversion Clause                         │
│    100% of pilot fee is credited toward annual license │
└────────────────────────────────────────────────────────┘

Why Non-Refundable Matters

Never run a free pilot. Free pilots lack internal urgency. When a business pays even $500:

  • An internal sponsor stakes their reputation on testing the software.
  • Engineering provides necessary API tokens and logins within 48 hours instead of 6 weeks.
  • The path to converting into an annual subscription is already financially greased.

Continue to Converting Pilots to Recurring Revenue.

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